We wanted to give you an update on progress of deploying the new private messaging release, which was due to be released by the end of January 2017.
As you know, all historical private messages will be included in the new functionality when it is released. Migrating historical messages and ensuring their formats are all correct is really important to our users and it has proved a bigger job than we anticipated.
As a result, we are anticipating releasing the new Private Messaging functionality by Friday 3 February. We will of course update you immediately once it is live.
We do apologise for this small delay as we know it is important to our users. However we hope you’ll understand and bear with us so that when we do release Private Messages, it is all in excellent working order! Thank you again for your continued support and as always, any questions please email us at firstname.lastname@example.org